Values Orientation in Business Through Service Innovation: A Conceptual Framework  Full Text
Muhammad Sayem, University of Canberra, Australia

Attitudes of Customers Towards the Financial Institutions-A Comparison Between Private Commercial Banks and
Nationalized Commercial Banks in Bangladesh with Implications of Fishbein Model  Full Text
SandipSarker, TarunKanti Bose and Arifuzzaman Khan, Khulna University, Bangladesh

Mitigating the Bullwhip Effect with eWord of Mouth: eBusiness Intelligence Perspective  Full Text
Mohammed AlSudairi¹, T. G. Vasista¹, A. M. Zamil¹ and R. S. Algharabat², ¹King Saud University, Saudi Arabia and
²University of Jordan, Saudi Arabia

Customer Satisfaction of Greek Mobile Phone Services  Full Text
Stergios Vranakis, Prodromos Chatzoglou and Apostolos Mpaloukas, Democritus University of Thrace, Greece

Managing Green Supply Chain: Initiatives and Outcomes  Full Text
P.Lakshmi and S.Visalakshmi, National Institute of Technology, India

The Wine Distribution System in The Dominican Republic: A Qualitative Approach  Full Text
Olga Murova, Natalia Velikova and Tim H. Dodd, Texas Tech University, USA

Labeling Customers Using Discovered Knowledge Case Study: Automobile Insurance Industry  Full Text
Sarah Azadmanesh and Mohammad J.Tarokh, K.N.Toosi University, Iran

Exploring the Fourth Wave of Supermarket Evolution: Concepts of Value and Complexity in Africa   Full Text
Edward A.N. Dakora, Cape Peninsula University of Technology, South Africa

"Critical Evaluation, Analysis and Suggestions for Improvement of the Value Chain- A Case Study on Zappos.com"  Full Text
Tarun Kanti Bose, Khulna University, Bangladesh

Monte Carlo Simulation Based Performance Analysis of Supply Chains  Full Text
Gabor Belvardi¹, Andras Kiraly², Tamas Varga², Zoltan Gyozsan³ and Janos Abonyi², ¹IBS Consulting Ltd, Hungary,
²University of Pannonia, Hungary and ³EON Business Services Ltd., Hungary

Application of Fishbone Analysis for Evaluating Supply Chain and Business Process- A Case Study on the ST James
Hospital  Full Text
Tarun Kanti Bose, Khulna University, Bangladesh

Green Supply Chain Management: A Review and Research Direction  Full Text
Noor Aslinda Abu Seman, Norhayati Zakuan, Ahmad Jusoh and Mohd Shoki Md Arif, Universiti Teknologi, Malaysia